Community Agencies

(Please note that this list is from December 2014, please email if you would like to edit or add your organization)


AIDS & Sexual Health Infoline

We are a province-wide free anonymous service staffed by professional, multidisciplinary, and multicultural counsellors who offer assistance in different languages. We offer anonymous and non-judgmental counselling; current, accurate and detailed information and support on: HIV/AIDS, pre-test and post-test options, information and referral to point of care HIV Rapid Test sites province-wide, safer sex activities, risk assessment, STIs, birth control options, emergency contraception, sexuality, relationship concerns, pregnancy and options, sexual orientation, issues related to harm reduction, including injection drug use and needle exchange programs; referral to appropriate clinics and community agencies; crisis intervention; assistance in problem solving and decision making; individualized time to address each client's needs; complementary service to existing public health and community programs.

Phones: Toll free: 1-800-668-2437 Local: 416-392-2437 The Mainline: 1-800-686-7544 (The mainline deals with issues related to harm reduction, injection drug use, and needle exchange programs)


Central Toronto Youth Services (CTYS)

Central Toronto Youth Services (CTYS) is a community-based, accredited Children’s Mental Health Centre that serves many of Toronto’s most vulnerable youth. We believe in building the strength and resiliency of young people in ways that are engaging, respectful and empowering. Our programs and services meet a diversity of needs and challenges that young people experience, such as serious mental health issues, conflicts with the law, coping with anger, depression, anxiety, marginalization, rejection, issues of sexual orientation and gender identity; offer both one-on-one and group counselling; connect with youth in their homes, neighbourhoods, schools and communities.

65 Wellesley Street East, Suite 300, Toronto, ON M4Y 1G7            Phone: 416-924-2100


David Kelley Lesbian and Gay Community Counselling (DKS)

The David Kelley Lesbian, Gay, Bisexual, Trans, Queer (LGBTQ) Counselling Program provides professional, short-term, individual, couple and family counselling to people who identify as lesbian, gay, bisexual, trans or queer. Group services and educational forums may be offered from time to time; refer to the section on Workshops and groups. Our counselling helps people who are facing a broad range of issues such as coming out, sexual orientation and gender identity, isolation, discrimination, relationship issues, parenting, transitioning, self-esteem and violence. We recognize the diversity that exists within the community of people who identify as LGBTQ. The David Kelley program also provides Partner Assault Response (PAR) services for court- and probation-mandated individuals charged with assault to a same-sex partner.

Family Service Toronto, 355 Church Street, Toronto, M5B 1Z8                     Phone: 416-595-9618

Drug Rehab

At, our mission is to equip patients and families with the best information, resources and tools to overcome addiction and pursue lifelong recovery. We are here to help you or your loved one every step of the way. We are a free online resource that provides information about addiction and mental health issues.

Phone: 877-695-5395

Hassle Free Clinic

Hassle Free Clinic, located downtown Toronto, provides free medical and counselling services in many areas of sexual health.

66 Gerrard Street East · 2nd Floor, Toronto · Ontario · M5B 1G3

Phone: Women/men/trans clinic: 416.922.0566


Jewish Family & Child (JF&CS)

Jewish Family & Child supports the healthy development of individuals, children, families, and communities through prevention, protection, counselling, education and advocacy services, within the context of Jewish values.

Central Office and Intake: 4600 Bathurst Street, 1st Floor, Toronto, ON M2R 3V3

Phone: 416 638-7800

Gordon S. Wolfe - Downtown Branch: 35 Madison Avenue, Toronto, ON M5R 2S2

Phone: 416 961-9344

1 Open Door - York Region Branch: Joseph & Wolf Lebovic Jewish Community Campus, 9600 Bathurst Street, Suite 242, Vaughan, ON L6A 3Z8

Phone: 905 303-5838

The Family Resource Centre: Promenade Mall, 1 Promenade Circle, Suite 313, Thornhill, ON L4J 4P8

Phone: 905 882-8509

Jerome D. Diamond Adolescent Centre: 196 Keewatin Avenue, Toronto, ON M4P 1Z8

Phone: 416 482-3023


Lesbian and Gay Bi Trans Youth Line

The Lesbian Gay Bi Trans Youth Line is a toll-free service provided by youth for youth. We're here to offer support, information and referrals specific to your concerns.  We are here because we want to be there for you – to be part of your community.  We may not have lived your experiences exactly, but we can probably relate. We too, are lesbian, gay, bisexual, transgender, transsexual, two-spirit or queer. No question is too silly, no problem too serious.  We may not have all the answers, but we're here to listen and we'll do our best to help you find the resources you need.  We are sex positive and non-judgemental. We're here to help youth who are 26 and under who live anywhere in Ontario.

Peer Support Service Lines (Serving All of Ontario):

Toll-Free: 1-800-268-9688 In the Greater Toronto Area: 416-962-9688 Text Messaging: 647-694-4275



Toronto PFLAG is a volunteer-run, registered charitable organization. Through support, education and advocacy we work to create a more accepting society for lesbian, gay, bisexual and transgender individuals and their families, friends and allies. Toronto PFLAG promotes the health and well-being of gay, lesbian, bisexual, transgender, transsexual, two-spirit, intersex, queer and questioning  persons, their families and friends through support, to cope with an adverse society, and sducation, to enlighten an ill-informed public in order to end discrimination and secure equal rights. Toronto PFLAG provides opportunities for dialogue about sexual orientation and gender identity, and acts to create a society that is healthy and respectful of all human beings.

Phones: 24-hour Telephone Support Line: 416-406-6378                General inquiries: 416-406-1727


City of Toronto Sexual Health Clinics

You do not need a referral or OHIP coverage to visit a clinic. Check the map or table on the website for drop-in hours and appointment hours. Sexual Health Clinic Services: birth control counselling; low cost or free birth control; free condoms; plan B (emergency contraceptive pill); STI testing and free treatment; HIV testing; pregnancy testing, counselling and referral; sexuality and relationship counselling


Sherbourne Health Centre

Sherbourne is committed to providing specialized mental health counselling services and groups that empower LGBT people – youth, adults, couples, families and parents – to live healthier, happier lives. We provide a range of services – free of charge – to those who have trouble accessing quality care due to poverty, homophobia, racism and social isolation. Our counsellors have an in-depth understanding of the issues and life difficulties faced by LGBT people. Many of our counsellors identify as LGBT and all are LGBT positive. If you’re dealing with issues such as coming out, homophobia, gender identity, relationship difficulties, transitioning, anxiety and depression, we can help. Our goal is to offer high-quality, confidential services in a non-judgmental and welcoming environment. Counsellors are respectful and sensitive to your issues. Your privacy is always protected because we take strict measures to safeguard your health information. Services offered: support for people who are coming out, questioning gender identity, 
transitioning, or living in stressful situations; childhood and adult experience of abuse/violence; anxiety, depression, sadness, anger; relationship difficulties, family and couples counselling; outreach services for older LGBT people; substance use and addictions; LGBT youth counselling and programs; LGBT support groups and workshops; links to LGBT community and clinical resources; advocacy services.

333 Sherbourne Street, Toronto, Ontario M5A 2S5                           Phone: 416-324-4180


Supporting Our Youth (SOY)

Supporting Our Youth (SOY) is an exciting, dynamic community development program designed to improve the lives of lesbian, gay, bisexual, transsexual and transgendered youth in Toronto through the active involvement of youth and adult communities. We work to create healthy arts, culture and recreational spaces for young people; to provide supportive housing and employment opportunities; and to increase youth access to adult mentoring and support.

333 Sherbourne Street, 2nd Floor, Toronto, ON M5A 2S5              Phone: 416-324-5077


The Counselling Program at The 519

The Counselling Program at The 519 provides affordable access to professionally trained and supervised counsellors who donate their time. There are no fees for this service. A Volunteer Counsellor will see you up to 6 times. If longer term counselling or a group would be helpful, you will be referred to an affordable service. Our counsellors are familiar with LGBTTQ agencies and therapists, as well as doctors, lawyers and other professionals. They will make referrals to other services, such as the Toronto Distress Centre, Family Services Toronto, the Sherbourne Health Centre, and the Ontario Association of Social Workers based on their knowledge of the situation. Our counsellors are aware of the sensitive issues that may need to be discussed and will keep all information confidential. When calling to set up an appointment, we will be discreet and will only leave appointment information with the person who has requested the appointment.

519 Church Street, Toronto, ON M4Y 2C9              Phone: 416.392.6878 Ext. 4000 (leave a message)